SPOTLIGHT SURVEY

Dear client, family member or colleague,

As part of CQC registration we are required to collate service user feedback and we would love to hear your thoughts on working with the staff at Spotlight. Alternatively, please email feedback to office@spotlightcs.com

 

Please describe what was good, if anything, about the care/service you received

How were you treated and spoken to by staff?

How did staff encourage you to ask questions?

Did you feel you were listened to? Please give examples

Please tell us about how you feel we could improve the service and add any suggestions you may have in order to help us achieve this.

We would appreiate if you would take a few moments to provide us with your valuable feedback in the box provided.

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